Dear Valued Patients,
I hope this message finds you well. As part of my continued commitment to providing you with the highest level of personalized care and service, I am pleased to share an important update regarding our practice.
We are transitioning to a new electronic health record (EHR) system: Sutter Community Connect, powered by Epic—one of the most advanced and widely used healthcare platforms in the country. This change reflects our ongoing investment in tools that better support your care, improve communication, and streamline your experience.
What This Means for You
While we are adopting this new technology, I want to emphasize clearly:
Our practice remains independently owned and operated.
We are not a Sutter Health foundation practice, and our commitment to concierge-level, individualized care remains unchanged.
Key Benefits of This Transition
This new platform allows us to enhance your experience in several important ways:
✅Improved Patient Portal – My Health Online (MHO)
You will now have access to My Health Online (MHO)—a secure, user-friendly portal that allows you to:
- Send and receive secure messages directly with our office
- View test results and visit summaries promptly
- Request prescription refills
- Access your health records anytime, from anywhere
👉We strongly encourage you to sign up for My Health Online: please hit the link below to sign up for MHO.
✅Better Care Coordination
With Epic’s platform, we are able to streamline documentation and improve coordination across healthcare services when needed—while still maintaining your personalized, concierge experience.
✅Enhanced Efficiency & Accuracy
This system helps reduce administrative delays, improves accuracy in recordkeeping, and supports more seamless communication between you and our team.
What to Expect
Over the coming weeks, you may notice small changes in how we communicate or how certain processes are handled. Our goal is to make this transition as smooth as possible, and our team is here to assist you every step of the way. And we greatly appreciate your patience while we make this transition.
A Continued Commitment to You
This upgrade supports—not replaces—the personalized care model that defines our practice. You can expect the same high-touch service, attention to detail, and accessibility that you value.
If you have any questions about this change or need assistance signing up for My Health Online, please don’t hesitate to reach out to our office: (707) 938-1255.
Thank you for your continued trust and partnership in your health.